IT Help Desk
TheÌýIT Help Desk provides a central point of contact for students, patients, physicians, faculty, academic staff, medical staff, administrative staff and university administrators for questions, issue resolution, service requests and informational inquires for all university supported systems.
TheÌýIT Help DeskÌýprovides 24x7 phone support.Ìý During the hours of 9 a.m. to 5 p.m.
Monday through Friday any telephone call will be answered byÌýan IT Help DeskÌýrepresentative.Ìý
During all other hours,ÌýIT Help Desk representatives will answer calls in the order
that they are received.
Ìý1.) How do I contact the help desk?
Ìý(Self help; submit a ticket; or chat during business hours)
Phone:Ìý 419-530-2400 or 419-383-2400
Email:Ìý ithelpdesk@utoledo.edu
2.) What are the support hours?
24x7 Phone Support
Ìý(during business hours)
3.)Ìý Where can I find online help?
You can find information by going to:
Frequently Asked Questions
4.)Ìý Where can I find help on campus?
Walk-in technology support:ÌýÌýYou can visit the IT Client Service Group atÌýInformation CommonsÌýon the Main Campus at the Carlson Library (personal devices only).ÌýÌý
Library Hours